What Our Medicare Advantage Plan Rating Means
Each year, the Medicare program rates all health and prescription drug plans on a scale of 2 to 5 stars (5 being excellent). Since 2008, our plans have been recognized for delivering top-quality coverage and access to exceptional care. This includes multiple 5-Star ratings by Medicare for quality, service, prescription drug coverage, and member satisfaction.
- Keeping members healthy: Through preventive care and value-added benefits, our members' health is our top priority.
- Managing chronic conditions: The team of providers at Kelsey-Seybold collaborates to provide exemplary care to better manage chronic conditions.
- Providing Caring Local Customer Service: Our customer service experts are always ready and available to help navigate enrollment and answer questions about plans or benefits.
- Offering Pharmacy Benefits: With low to zero drug deductibles, we save members more while still providing world-class coverage.
- Delivering Member Satisfaction: Known for consistent member satisfaction, we strive to continuously go above and beyond member expectations.
Results Speak for Themselves
Review our KelseyCare Advantage 2025 Star Rating Report from the Centers for Medicare and Medicaid Services:
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From October 1 to March 31
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7 days a week
From April 1 to September 30
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