to main content

Caring for others is rewarding but uniquely challenging. At KelseyCare Advantage, we’re here to support you with tools and guidance to make caregiving easier while prioritizing your well-being. With 1 in 5 adults in the U.S. serving as caregivers1, burnout is a real concern. That’s why we designed this resource—to assist and support you being prepared and never alone in your caregiving journey. 

Tools & Planning

Caregiving requires thoughtful planning and reliable resources. To support you, we’ve curated tools that make daily caregiving tasks more manageable:

  • Caregiver Guide: A resource filled with tips, checklists, and advice to help you plan and organize your caregiving responsibilities. Download the guide.
  • Medication Tracking and Adherence Guide: Simplify tracking your loved one’s prescriptions and help them stay on schedule. Download the guide.

Take advantage of these tools today to enhance your caregiving journey.


Discover KelseyCare Advantage Plans

Explore KelseyCare Advantage's Medicare-approved HMO plans, designed to provide access to Kelsey-Seybold Clinic’s renowned multispecialty physician group and a network of contracted providers. Our plans offer comprehensive coverage tailored to meet the unique needs of Medicare beneficiaries, helping your loved one access high-quality health care.

Learn more about our plans.


Important Forms and Permissions

Navigating the administrative side of caregiving is essential for ensuring the person you're caring for receives the support they need. Understanding the key differences among these commonly used forms can help you make informed decisions.

HIPAA Release of Information

This form confirms the permissions for KelseyCare Advantage to disclose and discuss Protected Health Information (PHI) with you on behalf of the individual under your care.

Note: A HIPAA Release of Information form may need to be renewed every six months. A HIPAA form used for your KelseyCare Advantage plan is separate from what your Kelsey-Seybold or other provider may require. Check with your provider directly to discover what form they require and how often you may need to update it.

Download a HIPAA Release Form on our Member Forms page

Appointment of Representative (AOR)

This form is used in Medicare and other contexts to authorize someone to act on a beneficiary’s behalf for coverage decisions or appeals.

Download an Appointment of Representative form on our Member Forms page

Advance Directives

Having your wishes documented in advance helps your medical team provide the right care for you in the event you can’t speak for yourself. Advance directives are legal documents that allow you to record in advance your wishes about your care. Preparing these documents early allows you to stay in control of your decisions.

Examples of advance directive documents include:

  • Medical Power of Attorney: A Medical Power of Attorney allows you to designate a loved one to take care of your health care decisions in the event you can no longer communicate your wishes.
  • Living Will: A Living Will, also known as Directive to Physicians, Family or Surrogates, is used to communicate your wishes about medical treatment at some time in the future when you are unable to make your wishes known because of illness or injury.


Wondering when you should prepare advance directives? There's no reason to wait, because it's never too early to make your wishes known.

You may consult with an attorney or review the following steps for your advance directives:

  1. Access forms at Advance Directives | Texas Health and Human Services
  2. Print and fill out the advanced directive(s) most appropriate for you.
  3. IMPORTANT! Texas law requires that a Medical Power of Attorney and Living Will be notarized or witnessed.
  4. Submit your completed and witnessed or notarized documents into MyKelseyOnline on the Advanced Care Planning page. You can also find the Advanced Care Planning page by going to MyKelseyOnline and clicking on the Menu. From the Menu, scroll down to the “My Record” section and click “Advanced Care Planning.”

The information provided is for general informational purposes only and is not intended to be legal advice or to substitute for obtaining professional legal advice.


Community Resources

Explore a variety of tools and information to support your caregiving journey on our Community Resources page. From medication assistance and financial aid to independent caregiver organizations and websites, these resources are here to help.

Note: These resources are provided for informational purposes only and are not affiliated with or endorsed by Kelsey-Seybold or its subsidiaries. They are not all-inclusive but offer a starting point for accessing support.

Visit Community Resources

Image of a younger hand holding the hand of an older person


Other Resources for Members

Explore a variety of valuable resources designed to support you in managing your caregiving responsibilities, including:

  • Well-being resources and educational videos on a variety of health and wellness topics.
  • Member newsletters, brochures, and guides.
  • ID card request link, provider and pharmacy directory links, and more.

Visit Member Resources

Additionally, our Managing Your Care page breaks down the key steps needed to make managing your health care simple and convenient:

  • Stay Connected and Organized with MyKelseyOnline (MKO)
    Securely manage appointments, view test results, communicate with your care team, and more.
  • Explore Virtual Care Options
    Choose VideoVisitNOW, Video Visits, or E-Visits for non-urgent care.
  • Access After-Hours and Urgent Care Support
    Receive help after hours through our nurse hotline (713-442-0000), Saturday clinic hours, and urgent care options like Dispatch Health.
  • Plan Ahead with Helpful Checklists
    Organize PCP visits and track preventive screenings.
  • Condition-Specific Resources for Caregivers
    Find guides for managing diagnoses like high blood pressure and diabetes.

Learn more at Managing Your Care.

1 https://www.cdc.gov/mmwr/volumes/73/wr/mm7334a2.htm

phone with talk bubble

Need Answers?

Call our Concierge team at 713-442-CARE (2273) or toll-free at 1-866-535-8343 (TTY: 711).

From October 1 to March 31

8 a.m. – 8 p.m.

7 days a week

From April 1 to September 30

8 a.m. – 8 p.m.

Monday – Friday

X
Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.
Confirm