Broker Brief FAQ

Marketing materials for 2024 are available through the Broker E-Store at www.kcabrokerstore.com.

The Broker Managers have trainings every week to ensure your success as a broker agent. See the Broker Training Schedule link above to access and sign up for those trainings.

For tracking purposes, each broker will have to order their own kits. Agency owners can place a larger order to supply their team.

There is currently no default address; you can enter the address under your account.

Yes. Each agent will be given a unique username and password to gain access to marketing materials in the Broker E-Store.

Yes. We will have downloadable materials available.

Yes, there are some materials available for customization. You can find these materials on the “Customizable Print” tab.

There is no limit on brochures, however, each order will be approved by your Broker Manager.

Each broker will be able to order 10 kits at a time. If you need to place a larger order, it will require approval from your Broker Manager. Agency owners can order up to 100 kits at a time.

There are thumbnails and descriptions for all materials listing out the plans, along with extended descriptions for each item.

Yes, the scope of appointment (SOA) form is included in the Enrollment Kit.

Yes, reach out to your Broker Manager to make arrangements.

Depending on the size of your order, it can take anywhere from 7 to 14 days for delivery.

Yes, Spanish materials will be available on the Broker E-Store at a later date than the English materials.

Yes, however, there is a limit on how many kits they can order, so each broker needs to place their own order.

If you need further assistance, please contact kcabrokersupport@kelseycareadvantage.com or call 713-442-4949.